Development Manager (Full Time Exempt)
The Development Manager is a key member of the Development Department with the primary responsibilities of being the maintenance and oversight of the donor database, The Raiser's Edge and supervising the Development Assistant. The Development Manager is responsible for all gift processing including: acceptance of funds; timely and accurate database entry of gift and donor information; cash/check deposits and credit card charges; distribution of giving reports; generation of donor acknowledgments letters; paper and electronic filing of gift information. This position must be able to maintain confidentiality regarding donor information. This position interacts collaboratively with other departments, especially Finance/Accounting and Membership ensuring accurate reconciliations of gifts and donors. The Manager must possess excellent customer service and verbal communication skills to respond to donors with questions about their giving and/or upper level memberships. The Development Manager contributes substantially to the Development team’s strategic direction and success and must have a deep working knowledge of the FWMSH mission, program, and collections.
Reports to: Chief Development Officer
Basic Functions and Responsibilities (including, but not limited to):
Maintain and manage Raiser’s Edge database of donors and regularly update constituent records with accurate and correct information
Regularly provide information about donor giving, overall income, donor sector activity, etc. to the Chief Development Officer, other fundraisers and volunteer solicitors through queries and reports
Oversee the Development Assistant to ensure accurate gift processing and batching and provide guidance and oversight for other tasks of that position
Provide the Development team and the Accounting Department with relevant, accurate data from the database through clear, regular reporting
Ensure monthly reconciliation with Accounting Department
Provide, support for writing, editing and proofing Department content such as draft cover letters, proposals, stewardship reports, website copy, and other correspondence
Work with the Chief Development Officer on special projects and other Executive team assignments
Follow through with assigned responsibilities on annual fundraising calendar (deadlines and due dates of appeals, proposals, grant progress reports and stewardship reports)
Provide support for donor cultivation events, public programs, executive, individual and corporate events; attend when requested
Provide back-up to Annual Fund Manager for program management tasks related to Lamplighter Circle program
Represent the Museum’s mission and program in a professional manner with demonstrated passion
Other duties as assigned
Educational/Career Requirements and Expectations
Experience with The Raiser’s Edge essential.
Bachelor’s Degree from an accredited college or university required.
Demonstrated experience with relationship management, direct development responsibilities or donor relations.
Ability to write clearly and concisely in multiple styles and independently draft correspondence, reports, and copy.
Warm, professional interpersonal skills with the ability to work effectively with a wide range of staff, volunteers, donors and the general public
Team-oriented, collaborative approach to work.
Highly skilled in multitasking in a fast-paced work environment.
Ability to read, analyze, and interpret general business materials.
Available and willing to occasionally work outside of traditional business hours including evenings and/or weekends to support events.
Required to maintain absolute discretion and confidentiality with sensitive donor, prospect and member information
Professional verbal and written communication skills
Strong organizational skills and attention to detail
Professional appearance and demeanor; pleasant speaking voice and manner.
Valid driver’s license and operational vehicle.
Employment Application - PDF
Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107
fax: (817) 255-9354