Full-time Hourly (non-exempt)
The Fort Worth Museum of Science and History is looking for a Marketing/Communications Assistant. This candidate must be able to thrive in a fast-paced environment and must have a strong knowledge of the current and future social media universe, such as Facebook, Twitter, YouTube, Pinterest, Instagram, Vine, etc. Duties include monitoring online conversations and real-time posting. In addition to the social media duties the candidate will prepare analytics reports and work with the Museum Marketing and Development team. Experience in public relations, customer service, online marketing or advertising is a plus.
Basic Function and Responsibilities including but not limited to:
Be an excellent communicator – both written and verbal.
Make initial responses to inquiries, complaints, comments and other contacts generated through social media and coordinates escalations of further communications.
Create compelling content and experiences that spur conversation and foster brand engagement
Represent the Museum’s message to online communities, analysts and the general public at large
Be familiar with social media management tools like Twitter Search, as well as Google Analytics and Facebook Insights.
Update and maintain media contacts
Organize and maintain media and press clippings
Contribute ideas and content for Museum weekly e-newsletter
Proofread Museum communications
Assist with special events and clerical tasks, as needed
Be creative, energetic and enthusiastic
Work well under pressure.
Be a quick learner and enjoy working in a museum environment
Be detail oriented and a team player
Be able to work some nights, holidays and weekends as required
Education: BA/BS in marketing/journalism, digital marketing, communications or related field
Work: 1-2 years/entry level. Recent graduates are encouraged to apply
Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107