Marketing/Communication Assistant

Full-time Hourly

The Fort Worth Museum of Science and History is looking for a Marketing/Communications Assistant. This candidate must be able to thrive in a fast-paced environment and must have a strong knowledge of the current and future social media universe, such as Facebook, Twitter, YouTube, Pinterest, Vine, etc. Duties include monitoring online conversations, real-time posting, preparing analytics reports and working with the Museum Marketing and Development team. Experience in public relations, customer service, online marketing or advertising is a plus.

Basic Function and Responsibilities including but not limited to:

  • Be an excellent communicator – both written and verbal.

  • Make initial responses to inquiries, complaints, comments and other contacts generated through social media and coordinates escalations of further communications.

  • Create compelling content and experiences that spur conversation and foster brand engagement

  • Represent the Museum’s message to online communities, analysts and the general public at large

  • Be familiar with social media management tools like Twitter Search, as well as Google Analytics and Facebook Insights.

  • Update and maintain media contacts

  • Organize and maintain media clips

  • Contribute ideas and content for Museum weekly e-newsletter

  • Proofread Museum communications

  • Assist with special events and clerical tasks, as needed

  • Be creative, energetic and enthusiastic

  • Work well under pressure.

  • Be a quick learner and enjoy working in a museum environment  

  • Be detail oriented and a team player

  • Be able to work some nights, holidays and weekends as required

Qualifications:

  • Education: BA/BS in marketing/journalism, digital marketing, communications or related field

  • Work: 1-2 years/entry level. Recent graduates are encouraged to apply

Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107


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