Membership Intern (unpaid)

Summary
The Membership Intern will receive hands-on experience and valuable training, while working as an integral member of the FWMSH Membership team, playing a key role in coordinating and advancing the work of the Museum’s development operations function and serving as an assistant representative. Reporting Relationship:  This position reports to the Membership Services Manager. Hours: Part-time, possibly including one weekend day.

Basic Functions and Responsibilities (including, but not limited to)

  • Assist in all mail related efforts – invitations, calendars, cards, acquisition campaigns, annual fund appeals

  • Organize and scan past membership and institutional documents

  • Serve as vital communication link between the Museum and its members through phone, in-person and e-mail inquiries

  • Check in current members, renew prior members and provide general member services as needed

  • Work with the onsite part-time sales team and volunteers to ensure efficient and accurate gift processing and acquisition

  • Maintain organization of membership materials and report when inventory is running low

  • Prepare constituent records for gift entry process and assist with member card production

  • Attend and assist with departmental special events, as needed

  • Other duties as assigned

Qualifications
The position requires the ability to learn quickly and an eagerness to work in a fast-paced sales and customer service environment. Also required are:

  • Warm, professional interpersonal skills with the ability to work effectively with Museum members, general public, and staff

  • A positive, achievement-oriented attitude and proactive work ethic

  • Polished appearance that reflects the Museums standing in the community

  • Excellent computer skills, as one of the responsibilities will be to learn basic skills in Raiser’s Edge and Patron’s Edge software

  • Ability to learn how to process complicated sales transactions and data entry

  • Strong organizational skills and attention to detail

  • Ability to handle multiple tasks in a fast-paced environment

  • A minimum of one year of college completed

Employment Application - PDF

Human Resources Manager
Fort Worth Museum of Science and History
1600 Gendy Street
Fort Worth, Texas 76107
fax: 817-255-9354


 

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